Last Updated: November 8, 2022
RentFund was created to simplify the entire renting experience and help put more money back in people's pockets. We say it’s “Renting Done Right”. We are a community built on trust. A fundamental part of earning that trust means being clear about how we use your information and protecting your human right to privacy.
2. PERSONAL INFORMATION WE COLLECT
2.1 Information needed to use the RentFund Platform.
We collect personal information about you when you use the RentFund Platform. Without it, we may not be able to provide all services requested. This information includes:
2.2 Information you choose to give us.
You can choose to provide us with additional personal information. This information may include:
2.3 Information Automatically Collected by Using the RentFund Platform and our Payment Services.
When you use the RentFund Platform and Payment Services, we automatically collect personal information. This information may include:
2.4 Personal Information We Collect from Third Parties.
We collect personal information from other sources, such as:
3. HOW WE USE INFORMATION WE COLLECT
3.1 Provide, Improve, and Develop the RentFund Platform. Such as to:
3.2 Create and Maintain a Trusted and Safer Environment. Including to:
3.3 Provide, Personalize, Measure, and Improve our Advertising and Marketing. For example to:
3.4 Provide Payment services. Personal information is used to enable, or authorize third parties to use, Payment Services such as to:
4. SHARING & DISCLOSURE
4.1 Sharing With Your Consent or at Your Direction.
Where you provide consent, we share your information as described at the time of consent, such as when authorizing a third-party application or website to access your RentFund account or participating in promotional activities by RentFund partners or third parties.
Where permissible under applicable law, we may use certain information about you such as your email address, de-identify it, and share it with social media platforms to generate leads, drive traffic to RentFund, or otherwise promote our products and services.
4.2 Sharing Between Members.
To help facilitate Lease Agreement(s) or other interactions between Members, we may need to share certain information such as:
4.3 Information You Publish in Profiles, Listings, and other Public Information.
You can make certain information publicly visible to others, such as:
We may display parts of your public profile and other Content you make available to the public like Listing details on third-party sites, platforms, and apps.
Information you share publicly on the RentFund Platform may be indexed through third-party search engines. In some cases, you may opt-out of this feature in your account settings.
Landlords may use third-party services to help manage or deliver their services, such as cleaning services or lock providers. Landlords may use features on the RentFund Platform to share information about the Tenant (like check-in and check-out dates, Tenant name, Tenant phone number) with such third-party service providers.
4.5 Complying with Law, Responding to Legal Requests, Preventing Harm and Protecting our Rights.
We may disclose your information to courts, law enforcement, governmental or public authorities, tax authorities, or authorized third parties, if and to the extent we are required or permitted to do so by law or where disclosure is reasonably necessary to: (i) comply with our legal obligations, (ii) comply with a valid legal request (such as a subpoena or court order) or to respond to claims asserted against RentFund, (iii) respond to a valid legal request relating to a criminal investigation to address alleged or suspected illegal activity, or to respond to or address any other activity that may expose us, you, or any other of our users to legal or regulatory liability, (iv) enforce and administer our agreements with Members, including our Terms, or (v) protect the rights, property or personal safety of RentFund, its employees, its Members, or members of the public. For example, if permitted due to the foregoing circumstances, Landlord tax information may be shared with tax authorities or other governmental agencies.
Where appropriate, we may notify Members about legal requests unless: (i) providing notice is prohibited by the legal process itself, by court order we receive, or by applicable law, or (ii) we believe that providing notice would be futile, ineffective, create a risk of injury or bodily harm to an individual or group, or create or increase a risk of fraud upon or harm to RentFund, our Members, or expose RentFund to a claim of obstruction of justice.
Where legally required or permissible according to applicable law, we may disclose Landlords’ and/or Tenants’ information to tax authorities for the purpose of the tax authorities’ determination of proper compliance with relevant tax obligations. Relevant tax obligations include RentFund’s tax obligations on its service fees, its facilitation of taxes on Rental Property and withholding taxes, and Landlords’ individual tax obligations. Information that may be disclosed includes, but is not limited to, Landlord and Tenant names, listing addresses, Landlord addresses, tax/business identification number(s), date of birth, and/or contact information, property parcel identification numbers, payout information, transaction dates and amounts, Lease Agreement and gross and net rental income and payout amounts, taxes collected by RentFund on behalf of Tenants and Landlords, to the extent any of this information is known by RentFund.
In jurisdictions where RentFund facilitates or requires a registration, notification, permit, or license application or number of a Landlord with a governmental authority, we may share information of participating Landlords with the relevant authority, both during the application process, when the Listing is published, and periodically thereafter, such as the Landlord’s full name and contact details, Rental Property address, tax identification number, registration, permit, or license number, Listing details, Lease Agreement, and any other information required subject to applicable laws.
4.6 Programs with Managers and Owners.
We may share personal information of Landlords and Tenants with, management companies, and/or property owners (“Building Management”), such as Listing information and information related to compliance with applicable laws, in order to facilitate programs with Building Management. For example, tenants lease agreements and personal information, including tenant contact information, may be shared with the Building Management of the building, complex, or community where a landlord lives and/or the listing is located to facilitate a lease agreement, compliance with applicable laws, security, billing, and other services.
4.7 Landlord Information Provided to RentFund for Work Customers.
If a Lease Agreement is designated as being for a business or work purpose and (1) is made by a Tenant affiliated with an Enterprise and (2) the Enterprise is enrolled in RentFund for Work, we may disclose information related to the Lease Agreement to the Enterprise (e.g., name of the Landlord, Rental Property address, move-in dates, Listing details, etc.) to the extent necessary for the adequate performance of RentFund’s contract with the Enterprise and to provide the services. At the request of the Enterprise or the Tenant, we may also share this information with third parties engaged by the Enterprise to provide support services.
4.8 Service Providers.
We share personal information with affiliated and unaffiliated service providers to help us run our business and for their compliance purposes, including service providers that help us: (i) verify your identity or authenticate your identification documents, (ii) check information against public databases, (iii) conduct background or police checks, fraud prevention and risk assessment, (iv) perform product development, maintenance and debugging, (v) allow the provision of the RentFund Services through third-party platforms and software tools (e.g. through the integration with our APIs), (vi) provide customer service, advertising, or payments services, or (vii) process, handle or assess insurance claims or similar claims. These providers are contractually bound to protect your personal information and have access to your personal information to perform these tasks.
4.9 Business Transfers.
4.10 Corporate Affiliates.
To support us in providing, integrating, promoting and improving the RentFund Platform, Payment Services, and our affiliates’ services, we may share personal information within our corporate family of companies that are related by common ownership or control. Some examples are:
5. OTHER IMPORTANT INFORMATION
5.1 Analyzing your Communications.
We may review, scan, or analyze your communications on the RentFund Platform, including fraud prevention, risk assessment, regulatory compliance, investigation, product development, research, analytics, enforcing our Terms of Service, and customer support purposes. For example, as part of our fraud prevention efforts, we scan and analyze messages to mask contact information and references to other sites. In some cases, we may also scan, review, or analyze messages to debug, improve, and expand product offerings. We use automated methods where reasonably possible. Occasionally we may need to manually review communications, such as for fraud investigations and customer support, or to assess and improve the functionality of these automated tools. We will not review, scan, or analyze your messaging communications to send third-party marketing messages to you and we will not sell reviews or analyses of these communications.
5.2 Linking Third-Party Accounts.
You can link your RentFund account with certain third-party services like social networks. Your contacts on these third-party services are referred to as “Friends.” When you direct the data sharing by creating this link:
5.3 Third-Party Partners & Integrations.
6. YOUR RIGHTS
You can exercise any of the rights described in this section consistent with applicable law. Contact RentFund support with any request, we may ask you to verify your identity and request before taking further action on your request.
6.1 Managing Your Information.
You can access and update some of your personal information through your Account settings. If you connected your RentFund Account to a third-party service, like Facebook or Google, you can change your settings and unlink from that service in your Account settings. You are responsible for keeping your personal information up to date.
6.2 Data Access and Portability.
In some jurisdictions, applicable law may entitle you to request certain copies of your personal information or information about how we handle your personal information, request copies of personal information that you have provided to us in a structured, commonly used, and machine-readable format, and/or request that we transmit this information to another service provider (where technically feasible).
6.3 Data Erasure.
In some jurisdictions, you can request that your personal information be deleted. Please note that if you request deletion of your personal information, or if your account is suspended, terminated, or voluntarily closed:
While no organization can guarantee perfect security, we are continuously implementing and updating administrative, technical, and physical security measures to help protect your information against unauthorized access, loss, destruction, or alteration.
9. CONTACT INFORMATION AND RESPONSIBLE AIRBNB ENTITIES